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Vernon County Health Department reaches surge capacity with COVID-19 contact tracing

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The Vernon County Health Department saw an increase of new COVID-19 cases in the past week that has exceeded our capacity to contact all positive cases by phone.

This increase has resulted in delays in our ability to call new COVID-19 cases, and we need our community’s help:

  • If our health department calls you, please answer the phone or return our call.
  • If we are unable to reach you by phone or our numbers increase beyond staffing capacity, you will receive a letter in the mail with current directives on isolation.
  • Isolate yourself immediately and begin to notify your own close contacts. Additional information can be found on the CDC website:
  • Notify your employer, school and childcare center if appropriate.

*Those who are tested WILL receive their results from a testing site or healthcare provider, but our department may not call you to complete an investigation.

For more information on current COVID-19 directives, visit the Wisconsin Department of Health Services website at or the Centers for Disease Control and Prevention website at


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